Saturday, August 29, 2020

Front of House news, by Neil Temlett

 


Front of House news from Neil Temlett


Stacey Mc Elroy has spent a lot of time and skill redecorating reception, bringing it into the 21st century and creating new work stations for the Front of House Team. These are  next to the window and nicely customer-facing.

A glass privacy screen was erected on the right-hand side, partly as Covid19 protection, but also as a necessary screen to stop visitors viewing sensitive information on the till PC.



We are open three days per week for public visiting, but an office presence has been maintained throughout by Neil to deal with back office and administration. At the moment. Stacey & I worked our hours through the lockdown, keeping Reception open for enquiries and deliveries. Stacey does two of the three days we are open, and Stuart Deynan has returned to 1/4 of his days for the other day.



Our site presentation team is reforming, Andrew Lynch has returned to his two days per week and Liz Rushbrook returns to a third of her days. This means we have a member of the Site Presentation Team all day, every day we are open, wearing their new visible EARM branded red uniform tee-shirts.

Upcoming hire activity this autumn

We are pleased to report the museum is again hosting 'National Skills Solutions' returning for training courses in B1 rooms starting in September, giving 14 weeks of hire incomes.